User Privacy Policy
This Privacy Policy explains how we collect, use and protect your personal information when you create an account or use services at Yabby. We take your privacy seriously and set out below the types of data we hold, how we process it, and the choices available to you as a user in the United Kingdom.
Types of data we collect
We collect different categories of information as necessary to operate your account, process payments and provide customer support. The main categories are described below.
Personal data
Personal data includes the information you provide when registering or verifying your account - for example your name, date of birth, email address, postal address and proof of identity where required. We also collect contact information for customer service and security purposes.
Technical data
Technical data covers device and connection details such as IP address, browser type, operating system, device identifiers, location data derived from your IP and log data. This information helps us maintain site security, prevent fraud and improve site performance.
Transactional data
Transactional data includes deposits, withdrawals, payment method details (subject to secure handling by our payment providers), bet history, game activity and loyalty records. We retain transaction records for operational and compliance purposes.
How we use your information
We use personal and technical data to: set up and manage your account; process deposits and withdrawals; verify identity to meet our security and legal obligations; detect and prevent fraud; provide customer support; and carry out internal reporting and analytics. We may also use aggregated, non-identifying information to help improve the site.
Data protection practices
We store your information on secure systems and use industry-standard measures to protect data in transit and at rest. Access to personal data is restricted to staff and third parties who need it to provide services. Where third parties process data on our behalf, we require appropriate safeguards and contractual protections.
Cookies and tracking technologies
We use cookies, local storage and similar technologies to remember preferences, enable core functionality and collect analytics. Some cookies are essential for account security and payment flows; others support performance analytics and personalised content. You can manage cookie settings through your browser or via any controls on the site.
User rights
You have rights to access the personal data we hold about you, request correction of inaccurate data, and request deletion where we have no lawful reason to retain it. You may also object to or request restriction of certain processing, and withdraw consent where processing is based on consent.
Access, correction and deletion
To exercise your rights or update your information, contact our data team at [email protected]. We will respond to verifiable requests and may request additional information to confirm your identity before disclosing or changing account data.
Information sharing and third parties
We share personal data with service providers who perform functions on our behalf, including payment processors, identity verification services, fraud prevention providers and hosting and analytics partners. We do not sell your personal information. Transfers of data outside the UK are subject to appropriate safeguards.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices. When we make material changes we will post a revised policy and, where appropriate, notify registered users. For questions about this policy contact [email protected] or raise a concern with the relevant data protection authority.