User Terms and Conditions

This page sets out the terms and conditions that govern your use of Yabby's online casino services. It explains the contractual relationship between us and our users, the rules that apply to accounts, payments and promotions, and how we handle disputes and changes to these terms. By registering or using our services you agree to comply with these terms and any other rules published on the site.

Account responsibilities

You must provide accurate information when creating an account and keep your contact details up to date. Accounts are for individual use only and we allow one active real-money account per person. You are responsible for maintaining the security of your login details and for any activity that occurs under your account. We may suspend or close accounts where we suspect fraud, abuse, account-sharing or a breach of these terms.

Eligibility requirements

Only persons who meet our eligibility criteria may register. You must be at least 18 years old and located in a jurisdiction where our services are permitted. We reserve the right to restrict access from certain countries and to decline registrations without giving a reason. We will carry out verification checks as required and may refuse or limit access pending satisfactory proof of identity or address.

Acceptable platform use

Use of the site must not be unlawful or harmful. You must not attempt to manipulate games, exploit software faults, perform unauthorised transactions or use the site for money laundering. Chargebacks, collusion, bonus abuse and use of multiple accounts are prohibited. We may take temporary or permanent action against accounts that breach acceptable use, including withholding winnings and closing accounts.

General bonus and promotion rules

Promotions, bonuses and free spins are subject to specific terms and conditions which form part of these terms. Bonus funds are non-withdrawable until any associated wagering or other conditions have been met. Wagering requirements, eligible games, maximum bet limits while a bonus is active and expiry periods will be set out in each promotion's rules. We reserve the right to amend, suspend or withdraw promotions at any time and to refuse bonus claims where we suspect abuse.

Deposits and withdrawals

We offer a range of payment methods; availability depends on your country and the cashier. All deposits must originate from payment methods registered in your name. Withdrawals may be subject to verification checks and processing times. We apply transaction limits which will be visible in the cashier and may vary by payment method and account status. We may withhold withdrawals until verification is complete and we may apply reasonable limits or additional checks where required for security or compliance.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will investigate complaints promptly and aim to resolve disputes amicably. Where a dispute cannot be resolved directly we may offer escalation routes or mediation as appropriate under the applicable law. Using the service does not exclude any statutory rights you may have.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to registered users by email or site notice where reasonably practicable. Continued use of our services after an update constitutes acceptance of the revised terms. If you do not agree with any change you should stop using the service and close your account.